The second-hand marketplace Shoppers Voice Anger Regarding Sizing Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.

Digital Channels Reaction

Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.

The platform stated the new system was more in line with other platforms.

They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.

Measurement Approach Modifications

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Service Background

The app has more than 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.

David Moran
David Moran

Tech enthusiast and writer with a passion for exploring innovative technologies and sharing practical insights.